Thousands of tourists have gotten a double dose of Progreso at the expense of an excursion in Cozumel.
The Carnival Liberty, plagued by ongoing bow thrusters issue and strong winds, kept tourists overnight in Progreso rather than send them to their next port of call.
Carnival told Cruise Hive that the Carnival Liberty would not have been able to safely depart Progreso even if the bow thrusters were functioning normally. Two tug boats were available in Progreso but strong winds kept pushing the ship back towards the pier.
In a letter to guests on Monday, the captain apologized and said guests would each receive $100US onboard credit. But one passenger emailed KPRC-TV in Houston to say that the company actually refunded everyone $40 after taking out a $60 gratuity. The passenger said that passengers were protesting on the top deck.
“I am told that when the ship left Progreso, there was a Mexican navy ship docked nearby and the swirl in the water from the Liberty departing caused a few of the navy ship’s ropes to break,” the passenger wrote. “They were not the Liberty’s ropes and the ropes did not come in contact with our ship.”
The gangway remained open in Progreso until 7 a.m. Tuesday, allowing overnight trips around Yucatán.
The Liberty is expected to arrive at its home port of Galveston, Texas, tomorrow.
Carnival Liberty’s intended itinerary is a five-night Western Caribbean cruise. Their capacity is nearly 3,000 tourists.