83.3 F
Monday, August 2, 2021

Interjet under fire for canceling 5 Merida flights

Thousands of travelers stranded at CDMX for 3 days

Recent headlines

New permit allows restaurants in Yucatán to stay open longer

Yucatán's state government has announced that restaurants will now be allowed to remain for one hour longer, until 11 pm.

Will Yucatán’s love for cheese beat out its fear of COVID-19?

Event organizers have been quick to point out that they will be following all sanitary protocols, to protect vendors and patrons from COVID-19. 

Looking to buy ceramics? Look no further than Ticul

When entering the town on the road from the nearby town of Muna, you will notice a string of several shops ceiling ceramic crafts, plates, ornaments, and pots. 
Yucatán Magazine
Sign up for the Yucatán Roundup, a free newsletter, which delivers the week's top headlines every Monday.
Interjet canceled flights, affecting thousands of travelers over three days. Photo: Courtesy

Merida, Yucatan — Interjet owes the public an explanation for canceling five flights to Yucatan, said the local Chamber of Commerce.

More than 700 passengers in Mexico City had to find other flights to reach Merida’s international airport between July 29 and 31.

Interjet’s problems were even broader. During the same three-day period, Interjet inconvenienced 9,486 consumers with at least 46 canceled flights and 20 delays, said the Profeco, the Federal Consumer Prosecutor’s Office.

“Something is happening with Interjet, which is having a series of problems and we have not had an official report as such by the company to know what is happening,” said the president of Canaco-Servytur, Michel Salum Francis.

But no adequate explanations have been given, said Salum Francis.

On Thursday, Interjet announced that its service was back to normal, even adding extra flights to the most-affected destinations. In addition, it implemented a plan to compensate passengers, above what is mandated by the law.

Interjet also said it is working with authorities to rectify the problem. The low-cost airline is Mexico’s third largest after Aeromexico and Volaris

With information from Sipse

More news

A new way of looking at Yucatán’s famed Chichén Itzá

Chichén Itzá has gone from being thought of as simply one of many Mayan cities to nearly synonymous with Maya civilization itself.

Mérida will replace its airport with a new one, governor confirms

The Mérida International Airport in 2020 was in midst of a huge expansion and renovation. Photo: Sipse Mérida's...

Fundamental Arquitectura and the art of taking it slow

Zaida and Orlando have been creating narrative-heavy spaces in Mérida since 2015. With an important emphasis on public spaces, they have recycled iconic spaces of the city into new forms of living.

Progreso has welcomed its first cruise in over 16 months

Although only approximately 300 passengers disembarked from the ship, local and state authorities hailed the arrival of the Breeze as a victory and sign that Yucatán’s cruising industry is finally beginning to recover.