78.8 F
Mérida
Monday, January 24, 2022
###

New pro-consumer regulations coming from Mexico’s telecommunication industry

Latest headlines

A leak in a Tabasco Pemex oil pipeline causes disastrous fire

A massive fire sparked by a leaking oil duct has created massive environmental damage in Huimanguillo, Tabasco. 

Untrained tour guides compete for tourist dollars in Chichén Itzá

Arguments between tour guides at Chichén Itzá have on rare occasions even resulted in fights and physical violence. Photo: Carlos Rosado...

Joya de Cerén — The Pompeii of the Americas

The volcano which stood less than one mile from Joya de Cerén, sent huge amounts of debris flying through the air. It ultimately buried the village under four to eight meters (13 to 26 feet) of ash and rock. 

A stunning 5,425 new COVID cases in a week

Residents make use of a hand-washing station installed in the Centro. Photo: Artur Widak / NurPhoto via Getty Images
Carlos Rosado van der Gracht
Born in Mérida, Carlos Rosado van der Gracht is a Mexican/Canadian blogger, photographer and adventure expedition leader. He holds degrees in multimedia, philosophy and translation from universities in Mexico, Canada and Norway. Sign up for the Yucatán Roundup, a free newsletter, which delivers the week's top headlines every Monday.
New telecommunication rules come into effect June 2021. Photo: Creative Commons

Starting June 2021, telecommunication giants such as Telcel, Telmex and Telnor must offer clients separate contracts for services such as broadband, home telephone and end-user products including cellular phones and modems.

As a result companies must allow users to keep and continue paying for devices such as cellular telephones even after the contract with which the device was bundled has been canceled or modified.

Another implication is that the same devices must be offered for retail sale, in bundles or under contracts. This means no more forced contracts or expensive bundles will be necessary when purchasing an in-demand item such as new Apple or Samsung phones.

Every product and service must now also have its own warranty and documentation which lays out terms of sale such discounts, subsidies and return policies.

This new suite of regulation comes off the heels of other pro-consumer moves passed by Mexico’s telecommunications regulation agency (IFT), such as the ability for users to easily transfer phone numbers across providers and the disappearance of national long-distance fees.

Through Twitter, the head of the IFT (@IFT_MX) highlighted the importance of these reforms and the need for users to understand their rights to make better and more informed choices.

- Advertisement -

Subscribe Now!

More articles

Mexico celebrates International Mariachi Day

Mariachis in Mexico and around the world celebrate International Mariachi Day observed every Jan 21. 

Marines to take over security at Mérida and Cancún airports

Mexico's Marines will be taking control of seven airports across the country, with  Mérida and Cancún among them. 

What to do if you find baby sea turtles on the beach

Most people realize that it is not a good idea to disturb nesting or baby turtles, but what should we do if one appears to be in peril or distress?

New Frontier Airlines route to connect Cancún with Houston

Citing an increase in demand, Frontier Airlines has announced a new flight between Houston and Cancún.

Yucatán’s muralism boom —  an explosion of color, tradition and meaning

Yucatán’s history of muralism famously dates all the way back to the elaborate frescoes of the ancient Maya.

Students at Mérida’s private Catholic Universities caught trading thousands of explicit photos of their classmates

Numerous students at Mérida’s Anáuac Mayab University are reportedly active in a “secret” chat group to trade intimate photos of classmates, as well as engage in cyberbullying. 

New benches at ancient archaeological site anger Izamal residents

Modern slab benches detract from an ancient ruin at Izamal, neighbors say. Photo: Courtesy Modern-looking benches installed at...

Being a good neighbor to Yucatán’s roof cats and street dogs

Illustration: Juan Pablo Quintal García Cats replaced people as my friends soon after quarantine 2020 began. 

What my rescue dogs taught me

I thought I knew a lot about dogs until I took in two rescues. I was wrong....

Bus full of construction workers catches fire in Mérida’s north

A bus went up in flames just before 8 this morning in Mérida’s Francisco de Montejo neighborhood.