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The end of Maruchans: Why instant soups are banned in Mexico

Profeco announced that instant soups will be withdrawn from the market because they are considered harmful to the health of consumers.

Fish fraud found to be very common across Mexico

Mexico's consumer protection agency (Profeco) warns that customers purchasing seafood from markets and restaurants may not be getting what they paid for.  Popular species of...

Feeling ripped-off at the Pemex pump? You are probably right

Complaints against gas stations in Mérida are common as customers routinely argue that not all of the gasoline which they pay for actually makes...

COVID scare shuts down Profeco for a week

The Merida office of the federal consumer protection agency has shut its doors until next Friday, Aug. 17, after confirming an employee had contracted...

5 funeral homes temporarily shut down by consumer agency

Profeco, the consumer protection agency, suspended five funeral homes for operating without proper paperwork. The operations were in Merida and Kanasín. Funeral homes Eirene, Nieves,...

CFE is most common name on consumer protection agency’s complaint list

Merida, Yucatan — The Federal Electricity Commission, or CFE, keeps the consumer complaints bureau busy more than any other organization. Profeco, the federal consumer...

1,000 businesses to turn out the lights 1 hour in protest...

At least 1,000 businesses in Yucatán are expected to turn off the electricity for an hour on Tuesday in protest against the increase in electrical tariffs.

Quiet holiday season for consumer protection agency

Profeco has been busy monitoring holiday trade at the airport and markets, but some sectors in particular have been quiet.

Airport under surveillance for holiday delays, consumer-rights violations

Profeco will reinforce surveillance in the Manuel Crescencio Rejón International Airport as Holy Week approaches.

Profeco suspends VIP cinema, food vendor, in seasonal crackdown

After 22 surprise inspections, the Federal Consumer Protection Agency (Profeco), suspended both a VIP cinema and a food vendor/restaurant after finding they violated the rules.

Consumer-protection campaign eyes fish mongers during Lent

Profeco agents are not giving up consumer protection for Lent.

Gas stations caught shorting customers

Profeco's "full liters" program has sanctioned 38 of the 123 gas stations they inspected for selling customers short.

Delayed or canceled flights trigger 68 complaints in 1 month

Triple the complaints came from travelers whose flights at the Mérida airport were either delayed or canceled in the last 30 days.