The end of Maruchans: Why instant soups are banned in Mexico
Profeco announced that instant soups will be withdrawn from the market because they are considered harmful to the health of consumers.
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Fish fraud found to be very common across Mexico
Mexico’s consumer protection agency (Profeco) warns that customers purchasing seafood from markets and restaurants may not be getting what they paid for. Popular species of fish such as grouper and tilapia are often substituted for other less expensive varieties. To avoid getting ripped off, Profeco recommends eating and buying at establishments that display the fish…
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Feeling ripped-off at the Pemex pump? You are probably right
Complaints against gas stations in Mérida are common as customers routinely argue that not all of the gasoline which they pay for actually makes it into their tanks. It would seem Mexico’s consumer protection agency, Profeco, agrees. The agency noted today that gas stations in Mérida are in fact short-changing customers. The situation is made…
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COVID scare shuts down Profeco for a week
The Merida office of the federal consumer protection agency has shut its doors until next Friday, Aug. 17, after confirming an employee had contracted the coronavirus. Profeco, the agency’s acronym in Spanish, is following an established protocol in shuttering its doors on Calle 49 between 54 and 56 in the Santa Ana neighborhood. The employee…
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5 funeral homes temporarily shut down by consumer agency
Profeco, the consumer protection agency, suspended five funeral homes for operating without proper paperwork. The operations were in Merida and Kanasín. Funeral homes Eirene, Nieves, Garrido, Luz del Cielo and Vázquez did not have permits signed by Profeco, which are necessary to operate legally, the agency said. Profeco safeguards the rights of consumers when purchasing…
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CFE is most common name on consumer protection agency’s complaint list
Merida, Yucatan — The Federal Electricity Commission, or CFE, keeps the consumer complaints bureau busy more than any other organization. Profeco, the federal consumer protection agency, said 20 percent of complaints filed in Yucatan were against CFE. That’s 3,064 unhappy customers. Telephone companies are the second-most common targets of aggrieved clients. Profeco also reported that…
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1,000 businesses to turn out the lights 1 hour in protest over power bills
At least 1,000 businesses in Yucatán are expected to turn off the electricity for an hour on Tuesday in protest against the increase in electrical tariffs.
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Quiet holiday season for consumer protection agency
Profeco has been busy monitoring holiday trade at the airport and markets, but some sectors in particular have been quiet.
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Airport under surveillance for holiday delays, consumer-rights violations
Profeco will reinforce surveillance in the Manuel Crescencio Rejón International Airport as Holy Week approaches.
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Profeco suspends VIP cinema, food vendor, in seasonal crackdown
After 22 surprise inspections, the Federal Consumer Protection Agency (Profeco), suspended both a VIP cinema and a food vendor/restaurant after finding they violated the rules.
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Consumer-protection campaign eyes fish mongers during Lent
Profeco agents are not giving up consumer protection for Lent.
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Gas stations caught shorting customers
Profeco’s “full liters” program has sanctioned 38 of the 123 gas stations they inspected for selling customers short.
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Delayed or canceled flights trigger 68 complaints in 1 month
Triple the complaints came from travelers whose flights at the Mérida airport were either delayed or canceled in the last 30 days.
That’s all for now
That’s all for now