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Xcaret struggles to contain new COVID-19 infections

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Carlos Rosado van der Gracht
Born in Mérida, Carlos Rosado van der Gracht is a Mexican/Canadian blogger, photographer and adventure expedition leader. He holds degrees in multimedia, philosophy and translation from universities in Mexico, Canada and Norway. Sign up for the Yucatán Roundup, a free newsletter, which delivers the week's top headlines every Monday.
Grupo Xcaret says it’s doing all it can to contain the spread of the virus, but employees argue that it’s not enough. Photo: Carlos Rosado van der Gracht

Workers at Xcaret’s flagship hotel in the Mayan Riviera say that four employees have died from COVID-19 since the start of the year.

In all, approximately 85 workers have been confirmed to be infected since January. 

Grupo Xcaret says that the most recent series of infections was brought to the hotel by a group of 26 Bolivian students, all of whom have tested positive for COVID-19.

In a press release, the company denied media reports that the students had been infected at one of their properties. 

Employees at Xcaret say that management has set up a chalkboard inside a common area to keep a tally of rooms with infected guests.

“They say that they are doing everything they can to stop the spread of the virus, but is not enough. They can’t pull the wool over our eyes, we can see how bad it has got for ourselves, we can tell you the names of our sick and dead colleges,” a hotel housekeeper who preferred to remain anonymous told El Sol de Mexico.  

Earlier: New Xcaret theme park to open in Yucatán by December

Similar reports from other hotels have begun making the rounds in the region. 

Last week, a group of 30 students from Puebla was confirmed to be infected with COVID-19 during a graduation trip in Cancún.

Although the allowed maximum occupation rate in Quintana Roo’s hotels stands at 50%, the majority of resorts in Cancún and Playa del Carmen are operating at 80%, according to official state sources. 

Since last week, the state of Quintana Roo has registered over 300 daily cases of COVID-19, many of which belong to the highly infectious Delta variant.

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